Fill in your actual refund window before publishing — 7/14/30 days are all common choices.
If you're not satisfied after your first paid charge, contact us within [X] days for a full refund of that charge. After this window, charges are non-refundable, consistent with a monthly subscription you can cancel at any time to stop future billing.
No payment is collected during a free trial, so there is nothing to refund until your first paid charge occurs.
Cancelling stops future billing but does not itself trigger a refund of the current period — you keep access through the end of the period you already paid for.
Email us with your workspace/farm name and the email used at signup.
Refunds are not issued where an account was suspended for violating our Terms of Service.